Security supervision and management : the theory and practice of asset protection

Print version:

Front Cover; Security Supervision and Management The Theory and Practice of Asset Protection; Copyright Page; Table of Contents; Introduction; Intro I: Dedication; Intro II: Foreword; Intro III: Acknowledgments; Intro IV: Introduction; Intro V: Protection Officer Code of Ethics; Unit I: Security and Asset Protection Principles; Unit I-1: Evolving a Discipline of Security; The Value of Security; Policing; The Role of Management

Responding to Crime; Toward a Body of Knowledge; The Evolving Discipline of Security; Unit I-2: The Future of Security; Security Industry Trends Nature of the Security Industry: The FutureConclusion; References; The Future of Security Quiz; Unit I-2: Appendix: The Future of Security Training; Concepts; Minimum Standards; Job Task Analysis; Determining Training Needs; METL Approach; So Where do We Go from Here?; National Response Plan; DHS Course, UNLV Frontline Responder Training Course Terrorism Awareness: Protecting Soft Targets; Public-Private Partnerships; Quiz; Unit I-3: Key Terms and Concepts; Commerce, Supply and Demand, and Stakeholders; Management and Management Methodology; Functions and Functional Departments Asset Protection and Asset Protection TheoryQuestions; Unit I-4: Explaining Crime: Contemporary Criminological Theory; The Classical and Neoclassical Schools of Thought; The Positivist School of Thought; Other Explanations of Criminality; Criminological Theories in the Real World; References; Appendix: Quick Reference Theory Matrix; Quiz; Unit II: Human Resource Management; Unit II-1: Recruitment and Retention of Security Personnel: Understanding and Meeting the Challenge; Introduction; Recruitment; Internal Recruitment; External Recruitment; Turnover Costs Absenteeism: A Precursor of Turnover?Retention Strategies; Preassignment Phase; The Initial 90 Days; Conclusion; References; Recruitment and Retention of Security Personnel; Unit II-2: Security Personnel Selection; Security Officer Eligibility Requirements; Additional Requirements; The Interview Process; Background Check; Conclusion; Security Personnel Selection; Unit II-3: Supervisory Characteristics and Expectations; What is Expected of a Supervisor; Characteristics of a Good Supervisor; Poor Characteristics of a Supervisor; What Employees Expect from Supervisors; Conclusions; Bibliography Personnel: Policies and ProceduresUnit II-4: Evaluation of Uniformed Protection Officers; Introduction; Officer Evaluation; Motivation and Evaluation; Unit II-5: Employee Motivation Theory and Application; Theories of Behavioral Motivation; Herzberg's Two-Factor Theory; Reinforcement Theory; Equity Theory; Practical Tools in Fostering Motivation; Summary; References; Employee Motivation Theory and Application; Unit II-6: Employee Discipline: Policy and Practice; Defining Discipline; The Disciplinary Process; Disciplinary Policy; Determining the Necessity of Disciplinary Action